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Convergent Technologies provides network monitoring, reporting and proactive support. We have the infrastructure in place to offer remote support reducing the strain of IT staffing shortages.

Our strategy is to reduce delays for isolating and correcting potential problems that lead to service disruptions, strained customer relationships, and negative financial impacts.



To better serve our customer needs we have developed a quarterly- maintenance plan that covers many of the most common support cases that we handle. We will analyze the operation of your network, servers, and workstations and provide you with a breakdown of issues and potential problems that we find.


THE CHALLENGES OF MANAGING TECHNOLOGY these days, competing is no longer just 9 to 5. You need to keep your business running 24/7 to survive.
Includes but is not limited to:
- moving, adding or changing machines that are registered on the network
- managing network software and user access to the network.
Includes the setup and maintenance of user accounts
- setting up and maintaining Internet and file servers
- backing up servers and users machines on a regular basis
- configuring and managing the devices that connect all segments of the network including switches, routers and firewall appliances.
Today's network managers have to fight communication fires. Current technologies deliver critical information through cable, fibre and wireless conduits. These technologies add choice, complexity and cost to the communication equation.

Convergent Technologies’ consulting service provides the expertise you need to create networks that optimize your infrastructure for both performance and reliability.
The information gathered from audit reports, when combined with your on-going issues, provides a valuable foundation for corrective measures. This information helps us determine what changes to your system, in terms of software and hardware updates, may be required. The information can also be used to provide the insight into where system changes may be needed to improve productivity and to avoid bottlenecks.

Optimizing

Comprehensive reporting allows us to analyze hardware failures, identify potential bottlenecks and make recommendations for optimizing network performance


Tel.:      1-519-376-5042
Cell.:     1-519-373-7077
E-mail:  info@convergent-tech.ca
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